Data Protection Privacy Statement
This is the privacy statement of 180 Advisory Solutions Ltd which explains how we collect and use personal information about our clients.
What personal information we collect
The type of personal information we are required to collect in order to assess your financial position and offer debt and insolvency advice are:
- Name, address, date of birth, composition of family home;
- Details of all income and expenditure and assets and liabilities.
Where we collect personal information from
The sources of this information will include directly from our clients, creditor and Bank statements and publicly available information such as the land register, local council websites etc.
How we use your personal information
The purpose of processing the data will be to assess your financial position and advise of your best solutions for your financial difficulties. Thereafter should you choose to enter a debt solution where we are appointed as either your Money Adviser or Trustee the purpose will be to perform our legal responsibilities.
The purposes for which your personal information is processed may include any or all of the following:
- deliver services and meet legal responsibilities
- verify your identity
- communication with you, your creditors and the Accountant in Bankruptcy (AiB) by post, email or telephone
- maintain our case records as required by legislation and our recognised professional body (RPB)
- process financial transactions (collect payments from you and distribute payments to your creditors)
- prevent and detect crime, fraud or corruption.
Who we share your personal information with
We will share your personal information, where required by legislation, with your creditors and the AiB.
If you do not provide your personal information
If you do not provide your personal information at the outset we will not be able to provide you with advice as to your best solutions for your financial difficulties. Once you have chosen to enter a debt solution if you do not provide your personal information you will be in breach of your legal responsibilities and could be subject to a fine and/or imprisonment and we will obtain your personal information directly from third parties (your employer, your Bank, your creditors etc) in order to be able to discharge our legal duties.
How long we retain your personal information for
We are required by our RPB to retain our case files for a period of 6 years after we leave office.
Holding personal information outside the EEA
We do not hold any personal information outside the EEA.
Access to your information – You can request a copy of your personal information that we hold.
Correcting your information – We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct and errors in your personal information.
Deletion of your information – You have the right to ask us to delete your personal information where:
- You consider that we no longer require the information for the purposes for which it was obtained.
- We are using that information with your consent and you have withdrawn your consent – see Withdrawing consent to using your information below.
- You have validly objected to our use of your personal information – see Objecting to how we may use your information below.
- Our use of your personal information is contrary to law or our other legal obligations.
Objecting to how we may use your information – You have the right at any time to require us to stop using your personal information for direct marketing purposes. In addition, where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.
Restricting how we may use your information – In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where this is no longer a basis for using your personal information but you don't want us to delete the data. Where this right to validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.
Automated processing – we do not use any personal information on an automated basis
Withdrawing consent using your information – Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given. Please contact us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights.
Changes to our privacy statement, contact information and further advice
We regularly review this statement and will place any updates on this website. For paper copies or to discuss our policy or further advice please email firstname.lastname@example.org, write to Central Chambers, 11 Bothwell Street, Glasgow G2 6LY or call 0141 353 6203.
We seek to resolve directly all complaints about how we handle personal information but you also have the right to lodge a complaint with the Information Commissioner's Office, whose contact details are as follows:
Information Commissioner's Office
Water Lane, Wilmslow
Cheshire SK9 5AF
Telephone - 0303 123 1113 (local rate) or 01625 545 745
Website - https://ico.org.uk/concerns